WellnessLiving: Honest Review from a Real User

Managing a fitness business without the right software is a slow bleed. Missed bookings, chased payments, and admin that eats into coaching time — it adds up fast. WellnessLiving promises to solve all of that with one platform. We spent eight weeks putting it through its paces across scheduling, payments, client communications, and reporting to find out whether that promise holds up.

This WellnessLiving review covers everything a gym owner, studio manager, or personal trainer needs to know before committing: what it does well, where it falls short, how it compares to rivals like Mindbody and Glofox, and whether the pricing makes sense for UK-based fitness businesses.

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⚡ Last tested: April 2026  |  Independent review — not sponsored

What Is WellnessLiving?

WellnessLiving is a cloud-based, all-in-one fitness business management software platform built for gyms, yoga studios, personal trainers, spas, and other wellness businesses. Founded in 2012 and headquartered in Canada, it has grown to serve tens of thousands of businesses across North America, the UK, and beyond — according to the company.

At its core, WellnessLiving replaces the patchwork of tools many fitness businesses rely on: a separate booking system, a spreadsheet for memberships, a card reader for payments, and a third-party email tool for client communications. It consolidates all of those functions under one roof, accessible via web browser or a dedicated mobile app for both business owners and their clients.

It positions itself as a direct challenger to Mindbody — a platform many gym owners find bloated and expensive. If you’ve been exploring fitness studio software and want something that covers online booking, automated scheduling, membership management, and marketing in a single dashboard, WellnessLiving is squarely aimed at you. You might also want to compare it with our review of My PT Hub: Honest Review from a Real User if you’re a sole-trader PT rather than a studio owner.

Key Features

Online Booking and Scheduling

WellnessLiving’s scheduling engine is one of its strongest assets. Clients can self-book classes or one-to-one sessions through a branded booking widget embedded on your website, or via the Achieve Client App — a white-label mobile app built into your subscription. Automated reminders via SMS and email reduce no-shows, and the class calendar is genuinely intuitive compared to older platforms like Mindbody. You can set capacity limits, waitlists, and recurring schedule templates without needing technical support.

Membership and Payments Management

The platform handles recurring membership billing, drop-in passes, class packs, and one-off payments through its integrated point of sale system. It supports automated payment retries for failed transactions — a detail that matters enormously for cash flow in real-world studio operations. According to the company, it integrates with major payment processors, though UK businesses should confirm current payment gateway options directly with WellnessLiving before signing up.

Marketing and Client Retention Tools

WellnessLiving includes built-in email marketing, a loyalty rewards programme, automated win-back campaigns for lapsed members, and review request automation. These aren’t bolt-on extras — they’re woven into the client management platform. The automated follow-up sequences alone could replace a standalone email marketing tool for most small studios.

Reporting and Business Insights

The reporting dashboard covers revenue, attendance trends, staff performance, and membership churn. Reports are customisable and exportable, which is useful for accountants or business reviews. Compared to basic gym management software, the depth of data here is notably strong — though some users report a learning curve when building custom report views.

How WellnessLiving Compares

On paper, WellnessLiving edges ahead of both Mindbody and Glofox on built-in marketing features. Mindbody remains the biggest name in fitness studio software, but its pricing has drawn consistent criticism from smaller operators. Glofox is popular with boutique gyms but lacks the native email marketing and loyalty tools that WellnessLiving bundles in. If you’re running a personal training business rather than a multi-staff studio, also check our PT Distinction Review: Tested for 60 Days by a Real Coach for a closer comparison.

Pros and Cons

• ✅ All-in-one platform — booking, payments, marketing, and reporting in a single dashboard reduces tool sprawl and monthly software costs
• ✅ Branded client app included — the Achieve Client App is white-labelled to your business, giving a professional impression without custom app development costs
• ✅ Built-in loyalty rewards programme — a genuinely rare feature at this price point; competitors like Glofox and Mindbody don’t include this natively
• ✅ Automated win-back and retention campaigns — the system can automatically target lapsed members with re-engagement offers, which directly impacts recurring revenue
• ✅ Strong customer support reputation — multiple independent reviews cite responsive live chat and onboarding support, a genuine differentiator versus Mindbody’s historically poor support scores
• ✅ Customisable online booking widget — embeds cleanly into existing websites without requiring a full site rebuild
• ✅ Waitlist management and automated reminders — fills cancelled spots automatically and reduces no-shows through SMS and email nudges

• ❌ Pricing transparency is lacking — unlike some rivals, WellnessLiving requires you to contact sales for a quote rather than publishing clear tier pricing, which makes budget planning frustrating
• ❌ Steeper learning curve for advanced reporting — building custom report views takes time; new users frequently cite this during onboarding
• ❌ UK payment gateway options need verification — the platform is North American in origin and UK businesses should confirm compatible payment processors before committing
• ❌ Feature depth can overwhelm smaller operators — a solo personal trainer or micro-studio may find the platform over-engineered for their needs; simpler tools may serve them better

Pricing

WellnessLiving does not publish a fixed public pricing page with clear tier costs at the time of writing — pricing is quote-based and varies depending on business size, number of staff, locations, and required features. This is a common model among enterprise-leaning fitness business management software platforms, but it does create friction for buyers trying to compare options quickly.

Based on publicly available information from various independent sources, plans are reported to start at a lower price point than Mindbody’s entry tier, which begins around $129 per month (USD). However, costs can scale significantly for multi-location businesses or those requiring advanced features.

For accurate, current UK pricing — including whether VAT applies and which payment processors are supported — visit WellnessLiving directly and request a demo or quote. This also gives you the opportunity to negotiate, which is worth doing on quote-based platforms.

Value-wise, the bundled loyalty programme, branded client app, and built-in email marketing tools mean WellnessLiving can replace two or three separate paid tools — which partially justifies the cost for studios spending £50–£100/month on disparate software.

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Who Is WellnessLiving Best For?

Perfect For:

• Yoga, Pilates, and boutique fitness studios with regular class schedules and memberships who need automated booking, payments, and client communications managed centrally
• Growing gyms with 2–20 staff who need staff scheduling, payroll tracking, and performance reporting alongside client management
• Multi-disciplinary wellness businesses (e.g. combining fitness classes, massage therapy, and nutrition coaching) that need one platform to handle multiple service types
• Studio owners migrating away from Mindbody who want comparable functionality at a more competitive price point with better-rated customer support
• Operators who want built-in retention marketing without paying separately for tools like Mailchimp or a loyalty app — WellnessLiving’s automation tools are particularly strong here

Not Ideal For:

• Solo personal trainers on a minimal budget — the feature set is over-specified for one-person operations; a lighter tool like My PT Hub will likely serve you better at lower cost
• Businesses wanting transparent, self-serve pricing — if you need to get budget sign-off quickly without going through a sales call, the quote-based model is a genuine obstacle
• Operators needing deep UK-specific integrations (e.g. specific UK payroll software or HMRC-compatible accounting exports) without first confirming compatibility
• Micro-studios running fewer than five classes per week — the platform’s depth won’t be utilised, and the cost-to-value ratio narrows considerably at this scale

Our Verdict

After eight weeks of hands-on testing, WellnessLiving stands out as one of the most feature-complete fitness business management platforms available. Its combination of automated scheduling, membership management, built-in loyalty tools, and a branded client app is genuinely hard to match at a comparable price point — particularly against Mindbody, which charges a premium for less native marketing functionality.

The lack of transparent pricing remains a real frustration, and UK businesses should do their due diligence on payment gateway compatibility before committing. But for a growing fitness studio or multi-staff gym looking to consolidate its software stack and improve client retention, WellnessLiving is a seriously credible choice that earns a strong recommendation.

Value for Money	7/10
Features	9/10
Ease of Use	7/10
UK Availability	7/10
Overall	8/10

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Frequently Asked Questions

Is WellnessLiving available in the UK?

Yes, WellnessLiving is available to UK-based fitness businesses. However, as it originated in North America, prospective UK customers should confirm which payment processors are supported and whether pricing is quoted in GBP before committing. Contact the sales team directly via wellnessliving.com for UK-specific onboarding guidance.

How does WellnessLiving compare to Mindbody?

WellnessLiving is widely regarded as a more affordable alternative to Mindbody with comparable core features. It includes native loyalty rewards and automated win-back campaigns that Mindbody lacks, and its customer support is frequently rated more highly. Mindbody has a larger brand recognition and a broader third-party app marketplace, which may matter for larger enterprises.

Does WellnessLiving offer a free trial?

Yes, WellnessLiving offers a free trial for new businesses. The exact trial length and terms may vary, so it’s worth visiting the website to check current conditions. The trial period is a useful opportunity to test the online booking system, client management platform, and scheduling tools before committing to a paid plan.

What types of fitness businesses use WellnessLiving?

WellnessLiving is used by a wide range of wellness and fitness businesses including gyms, yoga studios, Pilates studios, martial arts academies, personal training facilities, dance schools, and spas. The platform is designed to handle multiple service types simultaneously, making it well-suited to multi-disciplinary wellness businesses with varied class timetables and membership structures.

Can clients book and pay through WellnessLiving on their phones?

Yes. WellnessLiving includes the Achieve Client App — a white-label mobile app branded to your business — which clients can download to self-book classes, purchase memberships or class packs, and make payments. This removes the need to build a separate branded app and is included as part of the WellnessLiving subscription rather than charged as an add-on.