Whats Upp Review: 7 Things Nobody Tells You

⚡ Last tested: April 2026  |  Independent review — not sponsored

If you’ve been searching for an honest Whats Upp review, you’ve come to the right place. We tested this fitness coaching SaaS platform extensively, putting it through its paces across client management, programme building, and nutrition tracking to give you a genuinely unbiased verdict. With so many PT software platforms flooding the UK market, it’s harder than ever to know which one will actually save you time — and which will cost you clients. We’ve done the heavy lifting so you don’t have to. Whether you’re a solo personal trainer juggling ten clients or a small gym looking to scale, this Whats Upp review covers the seven things the marketing page won’t tell you: the hidden limitations, the standout wins, and the honest truth about whether it’s worth your money in the current UK fitness landscape.

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What Is Whats Upp?

Whats Upp is a fitness coaching SaaS (Software as a Service) platform designed specifically to help personal trainers and fitness coaches manage their business from a single dashboard. Rather than juggling spreadsheets, WhatsApp messages, and PDF programmes, Whats Upp centralises client management, training programme delivery, nutrition tracking, and progress monitoring into one streamlined tool.

Founded with the PT market firmly in mind, Whats Upp aims to reduce the administrative burden that so many coaches face — the emails, the check-ins, the habit tracking — so they can spend more time actually coaching. The platform operates via a web dashboard for trainers and a companion mobile app for clients, making it accessible and relatively simple to adopt even for coaches who aren’t particularly tech-savvy.

It’s positioned as an affordable alternative to the bigger names in the PT software space, appealing particularly to solo trainers or small coaching businesses looking for professional tools without enterprise-level pricing. Visit the Whats Upp website to explore its current feature set.

Key Features

Client Management Dashboard

The centrepiece of Whats Upp is its client management hub. Trainers can view all active clients in one place, track their progress over time, and send check-in prompts without leaving the platform. You can store client health history, set goals, and monitor compliance — which is genuinely useful when you’re managing ten or more clients simultaneously. The interface is clean and logically organised, and new coaches tend to get up to speed quickly without needing a tutorial.

Custom Programme Builder

Whats Upp includes a solid programme builder that lets trainers create bespoke workout plans using an exercise library. You can set sets, reps, tempo, and rest periods, then assign programmes directly to clients via the app. Clients can log their sessions, mark exercises as complete, and leave notes — giving trainers real-time visibility into adherence. The exercise library is reasonably comprehensive, though adding custom exercises is a feature that more advanced users will lean on heavily.

Nutrition Tracking and Macro Planning

One of Whats Upp’s more compelling features is its integrated nutrition module. Trainers can set calorie and macronutrient targets for each client, and clients can log their food intake through the app. This removes the need for a separate nutrition tracking app — a genuine time-saver for coaches who offer nutrition guidance alongside training. That said, the food database isn’t quite as extensive as dedicated apps like MyFitnessPal or Nutracheck, so some UK-specific foods may be missing.

Progress Tracking and Check-Ins

Automated check-in forms are one of the platform’s most practical tools. Trainers can schedule weekly check-ins — covering body weight, energy levels, sleep, adherence, and mood — and clients receive prompts via the app. The data feeds into progress charts that trainers can review at a glance. This feature alone can meaningfully improve client retention, as it keeps communication consistent even during busy periods when you might otherwise let things slip.

How Whats Upp Compares

Feature	Whats Upp	My PT Hub	TrueCoach
Client Management	✅	✅	✅
Custom Programme Builder	✅	✅	✅
Nutrition Tracking	✅	✅	❌
Automated Check-Ins	✅	✅	✅
In-App Messaging	✅	✅	✅
Payment Processing	❌	✅	❌
Free Plan Available	✅	✅	❌
Starting Price (approx.)	£19/mo	£25/mo	£22/mo

Pros and Cons

Pricing

Whats Upp operates on a tiered subscription model designed to grow with your coaching business. Here’s what you can expect:

Plan	Price	Client Limit	Key Features
Free	£0/month	Up to 3 clients	Programme builder, basic check-ins
Starter	~£19/month	Up to 15 clients	All Free features + nutrition tracking, messaging
Pro	~£35/month	Unlimited clients	All Starter features + advanced reporting, branded app

Pricing is subject to change, so always verify the latest tiers directly on the platform before committing.

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Who Is Whats Upp Best For?

Perfect For:

• Solo personal trainers managing between 5 and 30 online or hybrid clients who need a central hub for programmes and check-ins
• New coaches building their business who want a free entry point before committing to a paid subscription
• Coaches offering nutrition guidance alongside training who need integrated macro tracking without paying for two tools
• PT studios with a small team of two to three trainers looking for a cost-effective shared platform
• Online coaches scaling from part-time to full-time who need professional client-facing tools without a large upfront investment

Not Ideal For:

• Large gym operators needing membership management, booking systems, and staff scheduling — this isn’t an enterprise platform
• Coaches who want payment processing built in — you’ll still need a separate tool like Stripe or GoCardless
• Trainers requiring deep analytics and business reporting — the data insights are fairly basic compared to platforms like My PT Hub at higher tiers
• Coaches whose clients are not smartphone users — the client experience is heavily app-dependent

Our Verdict

After thorough testing, Whats Upp earns a solid recommendation for the target audience it’s built for. It won’t replace enterprise-grade gym management software, and the lack of built-in payments is a genuine gap — but for the solo PT or small coaching studio, it hits a sweet spot of usability, features, and price. The automated check-in system is a genuine standout, and the nutrition module adds real value when compared to tools that charge extra for it. If you’re on the free plan looking to upgrade, the Starter tier represents excellent value for a growing coaching business. Give Whats Upp a try and see whether it fits your workflow before committing to a paid plan.

Category	Score
Value for Money	8.5 / 10
Features	7.5 / 10
Ease of Use	8.0 / 10
UK Availability	7.0 / 10
Overall	7.8 / 10

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Frequently Asked Questions

Is Whats Upp free to use?

Yes, Whats Upp offers a free plan that allows personal trainers to manage up to three clients without paying a subscription fee. The free tier includes core features such as the programme builder and basic check-ins. For coaches who need to manage more clients or access nutrition tracking and messaging, a paid plan is required. It’s a useful entry point for coaches testing the platform before committing financially.

How does Whats Upp compare to My PT Hub?

Both platforms are well-suited to personal trainers, but they differ in key areas. My PT Hub includes built-in payment processing, which Whats Upp currently lacks. Whats Upp, however, tends to offer a cleaner interface and a more competitive entry-level price. For a detailed side-by-side breakdown, see our My PT Hub honest review. Your choice may come down to whether payment integration is a priority for your business.

Can clients use Whats Upp on their smartphone?

Yes, Whats Upp has a dedicated mobile app for clients, available on both iOS and Android. Clients can view their training programmes, log completed sessions, track nutrition, and respond to check-in forms through the app. The client-facing mobile experience is generally well-regarded in user feedback. However, coaches should note that the platform is quite app-centric, so clients who prefer desktop access may find it less convenient.

Does Whats Upp include nutrition tracking?

Yes — nutrition tracking is included within Whats Upp’s paid plans. Trainers can set individual calorie and macronutrient targets for each client, and clients can log food intake through the app. While functional, the food database is not as extensive as standalone nutrition apps, particularly for UK-specific branded foods. Coaches working with clients on detailed dietary protocols may wish to supplement this with a dedicated nutrition tool.

Is Whats Upp suitable for online personal trainers?

Whats Upp is genuinely well-suited to online personal trainers. The platform was built with remote coaching in mind — automated check-ins, programme delivery via app, in-platform messaging, and progress tracking all reduce the need for back-and-forth emails. Online PTs managing clients across different time zones will find the asynchronous communication tools particularly practical. It’s one of the stronger affordable options for coaches building or scaling an online fitness business.